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Help Desk

Contact Us

For assistance in using Food Import Control System(FICS),

question regarding Food Importer / Food Distributor Registration Scheme, please call 2156 3017 / 2156 3034 or email to fso_enquiry@fehd.gov.hk.

question regarding Small Volume Exemption Web-based Platform Services, please call 3583 3653 or email to sve@fehd.gov.hk.

Frequently asked questions (FAQ) about FICS

You may click here to find out the answers to FAQs about FICS