For assistance in using Food Import Control System(FICS),

question regarding Food Importer / Food Distributor Registration Scheme, please call 2156 3017 / 2156 3034 or email to fso_enquiry@fehd.gov.hk.

question regarding Small Volume Exemption Web-based Platform Services, please call 3583 3653 or email to sve@fehd.gov.hk.

You may click here to find out the answers to FAQs about FICS