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Food Import Control System (FICS) Frequently Asked Questions
Q1 What is the minimum browsing software requirement for accessing Food Import Control System (FICS)?
Answer: FICS can be accessed over the Internet with web browsers of Internet Explorer (IE) version 11.0 or above or Firefox version 43.0 or above.
Q2 If it is the first time that I applying for small volume exemption (SVE), may I use the SVE web-based platform services?
Answer: In case it is the first time that you applying for SVE, you should submit application by completing the application form FEHB233. For the details of the application, please click here. If your initial application is approved, and become a SVE grantee, you will be notified in writing for the login user ID and password for the SVE system, then you may use the SVE web-based platform services.